Privacy policy

This privacy policy explains how AsianFactory collects and uses information when you place an order or contact support.

Information we collect

We collect order details such as name, delivery address, email address, payment status, selected products, and communications with support. Payment details are processed by payment providers and are not stored directly on this website.

How we use information

• To process and fulfill orders.
• To communicate order status and support updates.
• To comply with legal, accounting, and customs requirements.
• To improve products and website experience.

Sharing

Information may be shared with payment processors, shipping carriers, customs authorities, and service providers necessary to fulfill an order.

Retention

Order records are retained for the period required for accounting, tax, legal, and customer support purposes.

Contact

Privacy questions can be sent to support@asianfactory.net.